Returns & Exchanges

Due to the perishable nature of our fresh garden cups, we do not accept physical returns; however, we are committed to ensuring you are 100% satisfied with your meal delivery. If your order arrives damaged or does not meet our quality standards, please reach out so we can make it right with a replacement or credit.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, immediately check your Gardencup delivery to ensure the packaging is intact and the items are still chilled to the touch.

• 2.
  Document Any Issues

  If you notice any damage or quality concerns, please take clear photos of the product and the shipping label within 24 hours of delivery.

• 3.
  Contact Customer Support

  Email our team at [email protected] with your order number and the photos you captured to initiate a claim for a refund or replacement.

• 4.
  Resolution Confirmation

  Our team will review your request within one business day and issue a store credit or process a reshipment of your fresh salads immediately.